Returns & Exchanges
We want you to be fully satisfied with your KINTO purchase. If you are not completely happy with your order, you may return unused items in their original packaging within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the unused items in their original product boxes and secure them in a sturdy shipping carton with protective padding.
- 3.Attach Shipping Label
Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.